Frequently Asked Questions...
Why Go Cheeky?
​
What’s your favorite thing to do? What’s your favorite day? What makes you, you? Celebrate it! Cheeky Cheer & Knits wants to help you share your YOU-niqueness with the world.
​
How long does it take to process orders?
​
You say Cheeky Cheer! We say quality! Your handmade garment is carefully and cheerfully crafted by yours truly! Trained Fashion Designer/Owner/Operator. Processing lead time is 3-5 business days to ensure your garment arrives at its Cheeky best!
​
What's the estimated shipping time?
​
Shipping within the US typically takes 3-5 business days. Be sure to sign up for delivery updates! Please note that international shipping is not currently available.
​
What is your return policy?
​
If you've changed your mind about a Cheeky purchase, cancellation requests are accepted prior to shipping. Refunds will be processed within 3-5 business days.
We will provide a free pre-paid return label for a complete refund within 10 days of the delivery date. Refunds will be processed within 5 business days of package return.
We will provide a free pre-paid return label for exchanges within 30 days of the delivery date. Your replacement Cheeky will be shipped 2-3 business days of package return.
*Damaged items (torn, burned, soiled) will not be accepted for return or exchange.
​
How can I contact Cheeky Cheer & Knits for inquiries or assistance?
​
For any questions or assistance, please visit our Contact Us page. You can also reach out via email at stephaniet@cheekycheer.com. We’re here to help!
Can I be a part of the Cheeky Cheer community on social media?
​
You bet your Cheeky bottoms! Join the Cheeky Movement! by using the hashtag #CheekyCheer&Knits, share your Cheeky pics, journeys, style, and fabulous favs. Let’s Celebrate with the world! WE are the Special Occasion!